Stuck, puzzled,
or found a bug?

No. Reading, browsing, searching and previewing touch no files. Files move only when you commit a layout you have seen, and the commit sheet shows exactly what will happen first. Every commit is reversible.

Only what you tell it to, and only into your Recycle Bin.

Reorganising in place clears out two things: extra copies of files you already have, and data programs made for themselves. The commit sheet shows both counts, lets you keep either, and asks about deleting them separately. Anything removed goes to your Recycle Bin (or your cloud account’s trash), so you can restore it the usual way, and Ontiqo’s record lists every file by name.

Build the organised copy in a new folder instead and nothing is deleted. Those files just aren't copied across.

Yes. All processing happens on your computer. You only need the internet to connect a cloud source, use an optional lookup, or activate a work licence.

The full text of documents and spreadsheets. Scanned pages, as if typed. Photos, described, including any words in them. Speech in audio and video, as searchable text. Archives, discs and programs are identified.

Some files can't be read because they are password-protected, damaged or in formats nothing opens. Those are named, counted and shown on their own shelf, never dropped.

It depends on the collection and the machine. A few thousand files take hours; tens of thousands take days. Ontiqo shows an estimate based on its recent pace, and files become searchable as they are read.

Yes, with the button at the top right. It also pauses itself while you are presenting, in a full-screen app or on battery, and catches up when the machine is idle.

Search tools, including Windows' own, answer "where is that one file?". They do it well and leave your collection as it was. Ontiqo answers a different question: what is in here, and how should it be arranged?

Sorters and renamers sort a folder into built-in categories or a scheme you describe first. Ontiqo has no preset categories. It works out the structure from what is in the collection, so a photo archive and a paperwork drawer come out quite differently.

Ontiqo also reads what was said in recordings and what is in photos, handles tens of thousands of files at once rather than in batches, and shows the whole arrangement for approval before anything moves. Search comes free, because everything has been read.

Yes. Ontiqo works out structure from whatever the collection is: a photo archive gets photo groupings, a music library gets musical ones. There are no preset categories to get wrong.

It is best in English today. Results for other languages are mixed.

One organising engine, built on models we have trained and tuned for the job, running on your computer. At its centre is a language model of about eight billion parameters, fine-tuned to read a file in full and write a structured record of it: what it is, what it is about, and the facts that decide where it goes. Files that aren't text get the same kind of record: a vision model describes photos and video frames, speech recognition transcribes recordings, OCR reads scans and words in images, and archives, discs and programs are identified from their structure. Each file also gets a representation of its meaning, so files can be compared by what they are about.

From the collection, not a template. Once enough has been read, a tuned model proposes ways of grouping the files, and a statistical stage checks each one against the collection. It keeps groupings that many files share, that add something the others don't, and that hold up when the analysis is repeated. The result is a small set of dimensions with consistent names, ordered from broad to specific.

From the file's own evidence (its record, meaning and metadata), weighted by how reliable each source is. What a file says about itself outranks the folder it was in. Sets that belong together stay together. Duplicates are matched by content, not name. Anything the evidence can't settle is shelved and counted, not forced into a folder.

Because it reads. A document takes seconds, an hour of audio takes minutes, and a large collection has tens of thousands of files. Ontiqo shares the work across your processor and graphics card (if you have one) in proportion to what is left, keeps its models loaded, and runs at low priority. It never cuts the reading short for speed; a smaller collection just finishes sooner.

They are named, with their licences, on the program's About page. They change as the program improves, so we describe them here by role. All of them run on your machine and come in the download; none is a cloud service.

No. Everything happens on your computer and your file content is never sent to us. The licence agreement says so too. Only three things go online, and none carry your files: optional lookups you switch on (each says what it sends), sign-in to a cloud source you connect, and activating a work licence.

No. They are answered on your machine from your index. There is no account and nothing reports them to us, so we couldn't look them up if you asked.

Beside the program, on your machine. It holds what Ontiqo read and worked out (text, descriptions, groupings) so it doesn't have to re-read everything. Your original files are never copied into it, and removing Ontiqo removes it.

You sign in to your own account with that provider, so Ontiqo can fetch your files to your machine and read them there. That connection is between your machine and the provider; we are not part of it.

Yes. Any number of your own computers, no time limit, nothing switched off, and no locked "pro" version. If you use Ontiqo for your own things, you don't need a licence and shouldn't buy one.

It doesn't check. The free and licensed programs are the same: no nag screen, no watermark, nothing held back and nothing that reports on you. If Ontiqo is doing a job for a business or organisation, the organisation pays for the right to use it.

When Ontiqo is used for a business, an employer, a not-for-profit, an educational institution, or a government or public body. Every computer it runs on for work needs to be covered. The software is the same either way; you are buying the right to use it at work. Details and prices.

A Work Edition covers two, such as a desktop and a laptop. The 5 Pack is five licences for up to ten computers, and the Organisation licence covers unlimited computers in one organisation. If a machine is retired for good, its activation can move to a replacement.

Refunds are 30 days, no questions asked, for any reason, including buying a licence you didn't need. Open a ticket above or email from the address you bought with, and you'll get a full refund. After 30 days, contact us anyway: if something doesn't work as described, we will still put it right. A merchant of record will handle checkout and payment, so your receipt will come from them. They will be named here before any licence goes on sale.

Only from ontiqo.app or the release page it links to. Nobody else is authorised to host, mirror or bundle Ontiqo, and the licence agreement forbids redistributing it. A copy from anywhere else may have been altered and isn't covered by our support. The download page shows the genuine file's size and checksum so you can check it. If you see Ontiqo offered elsewhere, please tell us.

Nothing of Ontiqo: no service, no system components, no leftovers. The only thing that stays is the undo record each commit writes to your Documents folder, which is kept there so it outlives the program.

Yes. The undo record stays in your Documents folder, with a double-click undo beside it that needs nothing installed. For files on your machine, run it and every file goes back, with a log of what it did. For files in a cloud account, undoing needs your sign-in, which a script can't carry, so download Ontiqo again (it's free) and point it at the record. The record is also plain text listing every file's old and new place.

If you committed into a new folder, your originals were never changed; the new tree is built as copies.

Every step is recorded before it happens, so an interrupted commit can resume or roll back cleanly, and the rollback can be checked against the record.